Terms and Conditions

Terms and Conditions:
Invoice is valid for 7 days, if not paid within 7 days material costs may increase or items may become sold out and invoice may need to be amended to suit.
Sale item price only applies for the duration of the sale. Invoices not paid within the sale period will be cancelled
We offer no warranty on quality of designs provided by the customer or items applied by the customer after posted or collected. We recommend stickers be applied within 60 days to guarantee the quality of the product, due to the varying climate conditions we do not accept returns/refunds after this period for faulty/peeling stickers as we are no longer able to determine the cause. 
Orders will not be made until full payment is received. 

We aim to have the print/vinyl as close as the colours seen on the screen, due to screens varying in appearance print colours may slightly vary to colours/shading shown depending on your device. 

All our items are made using premium commercial grade vinyl's for our decal items to give the product the longest life possible. Due to the items being handled or washed differently by each person we cannot guarantee a set timeframe a product will last due to the varying factors in each home.

Handmade items may have minor imperfections due to the process of making the item by hand (we try our best but as it is handmade some imperfections can be expected as no item is guaranteed to be exactly the same or 100% perfect, there may be small bubbles or a crease that was not possible to remove in the process of making the item, therefore if you are looking for a perfect product please arrange with us prior to ordering so we can advise if possible and additional costs for direct print or cut and not hand made.) 

For any cutouts ordered note that there may be joins in the print to make the size you require. We try our best to apply them and cut as smooth as we can but due to the size and materials there may be some bubbles and or creases (Imperfections) in the final product. If you require absolute perfect products please look at the direct print option costs prior to ordering. There is no refunds or discounts for print bubbling or crease imperfections due to it being handmade and cut to make the cost cheaper for you.

Lead Times:

General lead times are usually within 3-5 business days, in peak times this may not always be possible so please allow up to 14 business days for your order to be processed. If your order is urgent you may pay an express processing fee to have it made after hours. Fee is determined per size of order.

Gift Vouchers and Discount codes:
Vouchers and discount codes are not transferrable and must be used by the person issued the code. Any items transferred to another person will not be fulfilled and orders will be cancelled. 

Deposits or payment plans:
A deposit secures your materials if you wish to order now for after the 7-day period, deposit is forfeited if you change your mind. 50% is required and balance is due within 60 days of invoice date to keep order valid otherwise costs may increase for products or shipping fees if the merchant has a increase etc.
For orders over $40 Afterpay and humm is available on request, however, may not be available on sale items.

Designed items:

All designs created remain the property of Handmade Creations By Kate, custom designs can be purchased for a agreed fee but will not be released until payment is made.